Exchanges and returns

How do I make a warranty claim?

Do you need to submit a warranty claim? Please contact the Babboe customer service department and we'll help you with the warranty process.

How does the right of withdrawal work with Babboe?
After receipt, we will assess the returned items We will take care of the refund within 14 days of receipt The item must always be returned in its original packaging The article must be unused and undamaged You have the right to withdraw from...
Are exchanges and returns an option?
Returning a cargo bike If you notice that something isn't right when the cargo bike is delivered, do not sign for delivery and return the cargo bike to the delivery driver with a comment on the delivery note. Contact the Babboe customer service to discuss...