You have the right to withdraw from the agreement within 14 calendar days without giving a reason. The withdrawal period ends 14 days after delivery.
- After receipt, we will assess the returned items
- We will take care of the refund within 14 days of receipt
- Preferably send the items back in their original packaging
To exercise the right of withdrawal, you must inform us of your decision to withdraw from the agreement via mail or email within 14 calendar days after delivery. The items must be returned to us as soon as possible, but in any case no later than 14 calendar days after the day your decision to withdraw from the agreement was communicated to us. You are in time if the items are sent back before the end of the 14-day period.
If you withdraw from the agreement, you will be refunded the amounts paid up until that moment, including delivery costs, as soon as possible and in any case no later than 10 business days after the dissolution. This does not apply to extra costs incurred when choosing a more expensive delivery option than the cheapest standard delivery offered by us.
Additional information regarding the right of withdrawal can be found in the general terms and conditions.