When do I get an accessory voucher?
We give everyone who has waited more than 3 months after placing the order for the delivery of a replacement (cargo) bike an accessory as a gift. Everyone whose cargo bike has been inspected will also receive an accessory as a gift. The accessories you can choose from are listed on shop.checkyourcargobike.co.uk/accessories.
What you need to know in advance
- You will receive a code to order your accessory.
- With an accessory voucher code you order 1 accessory.
- The range in the shop is constantly changing, but will continue to consist of accessories in the same price category.
- Your accessory voucher is valid for 1 year.
- You can only use your voucher code once. It is not possible to change, exchange or return your order. This is different when the accessory is defective. In that case, please contact us. See My accessory was delivered damaged. What can I do?
- The accessories on shop.checkyourcargobike.co.uk can only be ordered with an accessory voucher. They are not for sale through this webshop. For other accessories, check out babboe.co.uk/cargo-bike-accessories
- Have you changed your order and are waiting for delivery more than 3 months after your first order? Even then you will receive an accessory as a gift.
Order accessory
- Go to shop.checkyourcargobike.co.uk/accessories
- Choose an accessory and click Add to cart.
- Go to your shopping cart at the top right.
- Enter your accessory voucher code in the Exchange Certificate and click on Redeem. Copy the code exactly from the email. Copy and paste to avoid typos.
- Go to Proceed to payment and follow the instructions. Use the same email address you received your certificate at.
Good to know
- After your order, you will receive a confirmation by e-mail.
- A day before delivery, you will receive an email with a track and trace link.
- All accessories on the website are in stock and will be delivered within 10 working days.
- Always check immediately after delivery whether the product has arrived in good order.