Here you can find the answers to all possible questions. We hope you can find what you are looking for. If this is not the case, please don't hesitate to contact us.
How can we help you?
+44 3030312305 (local rate)
Available from Monday to Friday between:
09:00 - 16:00 hours*
*All times are in CET
Our head office is centrally located in the middle of the Netherlands, close to the A1 and A28, in Amersfoort. Only 35 minutes by car from the heart of Amsterdam and 25 minutes by car from Utrecht.
Koedijkerweg 12 A
3816 BV Amersfoort
Visit by appointment
(Directly to Google Maps)
Chamber of Commerce no: 30211515
VAT No: NL8158.51.753.B.01
If the expected delivery time is not known, this means we unfortunately do not know exactly when we can deliver the product. In theory, delivery can take up to several months.
The reasons is that we are dependent on third parties, such as supplies, mail delivery services and transport companies. In this case, we are unable to predict when exactly the product will be back in stock.
The Babboe cargo bike was an initiative of a group of parents who wanted a cargo bike, but thought the existing cargo bikes were very pricey. In cooperation with an engineering firm, the Babboe Big was developed and the goal was to develop a qualitative and affordable cargo bike. The first Babboe cargo bikes were delivered in March 2007. In addition to the 3-wheel Babboe Big we now have marketed different types of cargo bikes.
Babboe is a combination of the names Baloo and Babu.
Babboe's philosophy is to give young parents moments of joy together with their children. From that line of thinking, we searched for a beautiful, fitting name for our product. That's how we ended up with Baloo and Babu. Baloo from the Disney character who protects Mowgli at all times. Babu stems from the positive thought of daily care and love for children. These associations lead us to Babboe.
You can cancel you order by sending an email to Babboe customer service stating the order number. Your order will then be cancelled. If you've already paid for your order, the amount will be reimbursed to you as soon as possible.
An order can only be modified if it hasn't been processed yet. After payment, the order is being processed and we won't be able to modify it. If you forgot to order something with your cargo bike, you can still put in a separate order through the website. That order will then be sent to you separately.
Any changes prior to payment the order can be sent to the Babboe customer service. You will then receive an email with the adjusted total so that you can transfer the correct amount.