Delivery and ordering

Information about New collection

  • What are the shipping costs at Babboe?

    Cargo bikes: All Babboe cargo bikes are delivered free of charge.
    Accessories: free shipping from £50, otherwise £5.99.
    Parts: free shipping from £50, otherwise £5.99..

    Accessories that are ordered at the same time as a Babboe cargo bike will be delivered with the Babboe cargo bike. Accessories ordered separately are sent via DHL.

  • How do I cancel my order?

    You can cancel you order by sending an email to Babboe customer service stating the order number. Your order will then be cancelled. If you've already paid for your order, the amount will be reimbursed to you as soon as possible.

  • This is how the Babboe ordering process works

    At Babboe we like to make life easier and more fun. That's why we explain how the Babboe ordering process works below. For example, we explain how to ensure your order is delivered to your home as quickly as possible. So that you know exactly what's going on.

  • What happens if I order products that have different delivery times?

    When products with different delivery times are ordered in one order, the products that are already in stock are sent first. The other products will be sent as soon as they are available. So, you will receive the products separately.

  • How to request a non-binding quote ? - Hoe kan ik een vrijblijvende offerte voor mijn bakfiets aanvragen?

    There is no validity period in a no-obligation quote. Babboe can therefore change the conditions at any time. The prices stated on the quote are subject to current offers and/or price changes. For example, a promotional discount may have expired at the time of payment.

    Read here how to request a non-binding quote on the Babboe webshop

  • Stock problems QWIC articles

    It may happen that you can no longer find certain QWIC articles on our website. The reason for this is that we no longer have the article you are looking for in stock and cannot replenish it due to QWIC's bankruptcy. We are currently exploring what alternatives we can offer, but at the moment we cannot meet your demand. Please keep an eye on the website and try looking for your item again at a later stage to see if we can offer an alternative in the meantime.