What can I do if I do not agree with the current value of my cargo bike?

We calculate the current value of your cargo bike based on the data known to us. We look at the selling price and the age of the cargo bike. Please send us additional information to show how old the cargo bike is and what the selling price was.

What you need to know in advance

Providing information

Send us more information about when you bought your cargo bike and what you paid. Examples are:

  • A copy of the invoice
  • A screenshot of the depreciation
  • The order confirmation
  • The proof of delivery

We look at the information provided and assess whether we adjust the current market value.

Good to know

The percentages in the current value table are fixed.